Infosekk is committed to protecting your personal data. This policy explains what data we collect, why we collect it, and your rights under the General Data Protection Regulation (GDPR) and the Maltese Data Protection Act (Chapter 586 of the Laws of Malta).
1. Data Controller
Infosekk is the data controller responsible for your personal data.
Email: support@infosekk.com
Phone: +356 7909 4273
Location: Malta, European Union
2. Data We Collect
We may collect and process the following categories of personal data:
- Contact data: name, email address, telephone number, job title, and organisation name provided when you submit an enquiry or book a consultation.
- Communication data: messages and correspondence you send us by email or through our contact form.
- Usage data: anonymised technical information about how you interact with our website (pages visited, browser type, device type), collected via cookies. See our Cookie Policy for details.
- Newsletter data: email address provided when subscribing to regulatory updates.
We do not knowingly collect personal data from individuals under the age of 18.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Legitimate interests — responding to enquiries, maintaining business relationships, and improving our services.
- Contractual necessity — fulfilling a consultancy engagement or service agreement.
- Consent — sending newsletter communications or placing non-essential cookies, where you have provided explicit consent.
- Legal obligation — where processing is required to comply with applicable law.
4. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide requested consultancy services.
- Send EASA Part-IS regulatory updates and aviation security insights where you have subscribed.
- Improve and maintain the performance of our website.
- Comply with applicable legal and regulatory obligations.
- Prevent fraud and ensure website security.
We will not use your data for automated decision-making or profiling.
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share your data with:
- Service providers: trusted third-party processors who assist with website hosting, email delivery, and analytics, bound by appropriate data processing agreements.
- Legal and regulatory authorities: where required by law or to protect the rights, property, or safety of Infosekk or others.
Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).
6. Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law:
- Enquiry and correspondence data: up to 3 years from last contact.
- Client engagement data: up to 7 years to meet statutory requirements.
- Newsletter subscriber data: until you withdraw consent.
- Website usage data: as set out in our Cookie Policy.
7. Your Rights
Under GDPR you have the following rights in relation to your personal data:
- Right of access — request a copy of the data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your data where there is no compelling reason for its continued processing.
- Right to restriction — request that we restrict processing of your data in certain circumstances.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at support@infosekk.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta: idpc.org.mt.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our staff are trained in data protection obligations and access to personal data is restricted on a need-to-know basis.
9. Links to Third-Party Websites
Our website may contain links to third-party sites (e.g. LinkedIn). We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
For any questions about this Privacy Policy or how we handle your data, please contact us:
Infosekk
Email: support@infosekk.com
Phone: +356 7909 4273